Last updated: 7 August 2026
These Terms & Conditions apply to your use of mvswatches.com (“the Website”), operated by MVS Watches Ltd (“we”, “us”, “our”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
For any questions regarding these Terms, contact info@mvswatches.com.
We may update the Website and these Terms from time to time. Any changes will take effect once published on the Website.
Your continued use of the Website following an update will be subject to the revised Terms.
We aim to keep the Website available and operating correctly but cannot guarantee uninterrupted or error-free access.
We may suspend, restrict or withdraw access to all or part of the Website where reasonably necessary for maintenance, security, technical or operational reasons.
We are not responsible for losses caused by circumstances outside our reasonable control, including temporary Website downtime or technical failures.
All content on this Website, including text, product descriptions, photographs, graphics, logos and layout, is owned by or licensed to MVS Watches Ltd and is protected by applicable intellectual property laws.
You may view and use Website content for personal, non-commercial purposes.
You may not copy, reproduce, modify, publish, distribute or commercially exploit Website content without our prior written consent.
Product photographs are provided to represent the item offered for sale. Where a pre-owned watch is photographed individually, those images form part of the product presentation. Minor differences in colour or appearance may occur due to lighting, photography or display settings.
If you submit an enquiry, review, feedback or other information to us, you must ensure that any information you provide is accurate, lawful and does not infringe the rights of another person.
Feedback or suggestions provided to us may be used to help improve our products, services or Website.
We do not operate public forums, message boards or other public user-generated content platforms.
All orders placed through the Website are subject to availability, payment and acceptance by MVS Watches Ltd.
Submitting an order does not guarantee acceptance. We may refuse or cancel an order where reasonably necessary, including where:
If payment has already been taken for an order that we subsequently cancel, the appropriate refund will be issued.
Shipping, returns and refunds are governed by our Shipping Policy and Returns & Refunds Policy, which form part of these Terms.
Nothing in these Terms affects your statutory rights as a consumer.
We take reasonable care to ensure that product descriptions, photographs, specifications, condition information and pricing are accurate at the time of publication.
Pre-owned watches may show signs of previous use consistent with their stated condition. Where relevant, details of condition, age, box, papers and accessories will be stated on the individual product listing.
Measurements and specifications may be approximate, particularly where information relates to discontinued or older watch references.
Errors or omissions may occasionally occur. Where we identify a material error before an order is completed, we will contact the customer where appropriate or cancel the order and issue a refund.
The Website may contain links to third-party websites or services.
These links are provided for convenience or additional information. We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms of use.
Accessing a third-party website is at the user’s own discretion and subject to that third party’s terms and policies.
We take reasonable care to ensure that the Website and its content are accurate and available.
To the fullest extent permitted by law, MVS Watches Ltd will not be liable for indirect or consequential losses arising from use of the Website where such loss was not reasonably foreseeable.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
Nothing in these Terms affects your statutory rights as a consumer.
Personal information provided through the Website is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
Our Privacy Policy is available through the Website and is provided via iubenda.
This Website is operated from the United Kingdom and is primarily intended for customers in the UK.
We may accept orders or enquiries from international customers at our discretion.
International customers are responsible for any applicable customs duties, import VAT, taxes, fees and compliance requirements imposed in the destination country.
MVS Watches Ltd is committed to providing a high standard of service. If a customer is dissatisfied with any aspect of our products or service, we aim to resolve the matter fairly, promptly and professionally.
Complaints can be made by email to info@mvswatches.com or in writing to:
MVS Ltd
PO Box 151
Pontypridd
CF37 9FZ
When a complaint is received, we will acknowledge it as soon as reasonably practicable and investigate the matter fully.
We aim to resolve complaints promptly and fairly. Where further investigation is required, we will keep the customer informed of progress and provide a clear response explaining the outcome of our investigation and any action we propose to take.
Where appropriate, we may request further information from the customer to assist with our investigation.
We will maintain appropriate records of complaints received and their outcomes.
Nothing within this complaints procedure affects a customer’s statutory rights.
These Terms are governed by and construed in accordance with the laws of England and Wales.
If you are a consumer, you will retain any mandatory legal rights you have in relation to the courts or jurisdiction in the part of the United Kingdom in which you live.
Subject to those consumer rights, disputes relating to these Terms or use of the Website will be subject to the jurisdiction of the courts of England and Wales.
For questions regarding these Terms & Conditions, please contact:
MVS Watches Ltd
Email: info@mvswatches.com
